Company hosts Vonage Socials event in
the region’s most innovative city, connecting businesses with strategies
and tools to create a better customer experience
DUBAI, United Arab Emirates-Wednesday 11 March 2020 [ AETOS Wire ]
(BUSINESS WIRE) -- Vonage (Nasdaq: VG),
a global business cloud communications leader, returned to Dubai with
another evening of Vonage Socials, an exclusive thought leadership event
for local tech and business leaders held this year at the Four Seasons
Resort at Jumeirah Beach.
Executives from Vonage and business leaders currently leveraging the Vonage API Platform shared
insights on how emerging communications technologies are
revolutionizing the customer experience and transforming the way today’s
businesses operate. Customer panelists and presenters explained how
they are integrating APIs into their existing channels and social
messaging apps to build more flexible, intelligent, and personal
customer connections.
Vonage
provides communications technology for video, voice, messaging and
verification services through the Vonage API Platform, allowing
developers to embed contextual, programmable communications into mobile
apps, websites and business systems. Leveraging Vonage APIs, businesses
can better engage with their customers in real time, anywhere in the
world, through their preferred communications channels. The Vonage API
Platform makes it easy for businesses to build the personalized,
immediate and intuitive communication experiences that today’s customers
expect.
Omar
Javaid, President of the API Platform Group at Vonage, delivered a
keynote presentation highlighting examples of how innovative
communications technologies are changing today’s customer experience and
will power the way companies work with customers in the future.
“We
are excited that some of the most innovative companies in the Middle
East, in banking, retail tech, telehealth, and more, are leveraging
Vonage products and services to revolutionize the way they connect with
customers,” Javaid said. “There is great potential in this region for
digital disruption and bold leadership, and Vonage is proud that our
flexible approach to communications empowers digital leaders to serve
the growing demands of customers.”
Vonage
Socials also featured panel discussions and presentations,
demonstrating how forward-looking companies in the region are harnessing
communications APIs to revolutionize their customer connections.
Featured Vonage customers included international logistics service
company, Aramex; artificial intelligence leader, Arabot; Noon Academy,
one of the fastest growing EdTech startups in the Middle East;
comprehensive online Arabic content publisher, Mawdoo3.com; and
innovative multinational telecommunications service provider, Etisalat.
Mohammed
Sleeq, Aramex Chief Digital Officer, gave a presentation focused on
digital transformation, and how Vonage has provided his company with the
tools to harness the power of communications and improve customer
satisfaction. “At Aramex, we’re continuously looking to innovate
further. That’s why we are leveraging Vonage Voice APIs to introduce a
one of a kind Contact Center Augmentation Experience in 2020 via voice
and artificial intelligence, first in UAE and then globally,” Sleeq
said. “Vonage’s communications solutions have transformed the way we do
business and how we engage our customers.”
About Vonage
Vonage (Nasdaq:
VG) is redefining business communications once again. We're making
communications more flexible, intelligent, and personal, to help
enterprises the world over, stay ahead. We provide unified
communications, contact centers and programmable communications APIs,
built on the world's most flexible cloud communications platform. True
to our roots as a technology disruptor, our flexible approach helps us
to better serve the growing collaboration, communications, and customer
experience needs of companies, across all communications channels.
Vonage
Holdings Corp. is headquartered in New Jersey, with offices throughout
the United States, Europe, Israel, the Middle East, Australia, and Asia.
To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.
Contacts
Media Contact:
Elise Leonard
(732) 837-3801
elise.leonard@vonage.com
Investor Contact:
Hunter Blankenbaker
(732) 444-4926
hunter.blankenbaker@vonage.com
