GREENWOOD VILLAGE, Colo.-Thursday 28 May 2020 [ AETOS Wire ]
(BUSINESS WIRE) -- CSG®
(NASDAQ: CSGS) announced it has been selected by Mobile
Telecommunications Ltd (MTC), Namibia’s leading mobile operator, to lead
their business transformation efforts.
As one of
MTC’s transformation business partners, CSG will deliver an agile,
future-proof technology stack that provides personalized customer
experiences across multiple devices and channels. CSG will support MTC’s
customer management, billing, product catalog, order management,
inventory, resource management, enterprise service bus (ESB),
activation, roaming and document management.
“While
priding ourselves as the best digital enabler that meets customer needs,
it remains our vision to keep improving the lives of our customers
through innovative digital solutions and we trust CSG will assist us in
doing just that,” said MTC Corporate Affairs Manager John Ekongo.
To further MTC’s transformation efforts, CSG will provide a comprehensive solution
that includes real‐time charging, convergent billing, product catalog,
customer and revenue management. This solution will enable MTC to launch
and monetize new services faster, deliver enhanced customer
experiences, and reduce time to market for new offers. The solution also
will help MTC respond to inquiries, take orders, effect changes, handle
trouble tickets, manage payments and perform collections.
“MTC’s
leadership and innovation is helping drive the next generation of mobile
experiences in Namibia,” said James Kirby, head of CSG’s Europe, Middle
East and Africa business. “This is a vital transformation period for
mobile operators aiming to stay competitive in convergent and disruptive
markets. We are honored to partner with MTC to provide a cost-effective
end-to-end solution that is fine-tuned for their omnichannel, mobile
customer base.”
Over 70
global leading wireline, wireless, IP carriers, and mobile virtual
network operators (MVNOs) rely on CSG to deliver real-time charging and
postpaid billing. CSG’s solutions support hundreds of millions of
subscribers worldwide. With integrated rating, discounting, bill
production and real-time processing integrated into one solution,
customers spend less money on integrating disparate systems, and more
time providing value add solutions their customers care about. For more
information, visit here.
About CSG
For more than
35 years, CSG has simplified the complexity of business, delivering
innovative customer engagement solutions that help companies acquire,
monetize, engage and retain customers. Operating across more than 120
countries worldwide, CSG manages billions of critical customer
interactions annually, and its award-winning suite of software and
services allow companies across dozens of industries to tackle their
biggest business challenges and thrive in an ever-changing marketplace.
CSG is the trusted partner for driving digital innovation for hundreds
of leading global brands, including AT&T, BT, Charter
Communications, Comcast, Deutsche Telecom, DISH, Eastlink, Formula One,
Orange, Maximus, MTN, Telenor and Telstra. To learn more, visit our
website at csgi.com and connect with us on LinkedIn and Twitter.
Copyright
© 2020 CSG Systems International, Inc. and/or its affiliates (“CSG”).
All rights reserved. CSG® is a registered trademark of CSG Systems
International, Inc. All third-party trademarks, service marks, and/or
product names which are referenced in this document are the property of
their respective owners, and all rights therein are reserved.
Contacts
Brad Jones
Public Relations
CSG
+1 (303) 200-3001
brad.jones@csgi.com
David Banks
Investor Relations
CSG
+1 (303) 200-3127
david.banks@csgi.com
